{"id":46,"date":"2026-10-31T10:19:32","date_gmt":"2026-10-31T10:19:32","guid":{"rendered":"https:\/\/medbizon.in\/?page_id=46"},"modified":"2026-10-31T10:51:39","modified_gmt":"2026-10-31T10:51:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/medbizon.in\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Effective Date:<\/strong> 31 October 2026<br><strong>Last Updated:<\/strong> 31 October 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/medbizon.in\/wp-content\/uploads\/2026\/10\/NGE-MEDBIZ-473x1024.jpg\" alt=\"\" class=\"wp-image-56\" srcset=\"https:\/\/medbizon.in\/wp-content\/uploads\/2026\/10\/NGE-MEDBIZ-473x1024.jpg 473w, https:\/\/medbizon.in\/wp-content\/uploads\/2026\/10\/NGE-MEDBIZ-138x300.jpg 138w, https:\/\/medbizon.in\/wp-content\/uploads\/2026\/10\/NGE-MEDBIZ-768x1664.jpg 768w, https:\/\/medbizon.in\/wp-content\/uploads\/2026\/10\/NGE-MEDBIZ-709x1536.jpg 709w, https:\/\/medbizon.in\/wp-content\/uploads\/2026\/10\/NGE-MEDBIZ-945x2048.jpg 945w, https:\/\/medbizon.in\/wp-content\/uploads\/2026\/10\/NGE-MEDBIZ.jpg 1080w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">1. Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to <strong>MEDBIZ<\/strong>, operated by our clients or<strong> DISTRIBUTORS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our application is designed to provide a convenient online medicine ordering platform for registered pharmacy retailers and medical stores.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy Policy explains how we collect, use, store, process, and protect your personal and business information when you use our Android application and related services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By accessing or using our application, you agree to the practices described in this Privacy Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Information We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect the following categories of information:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A. Retailer Registration Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Retailer or pharmacy name.<\/li>\n\n\n\n<li>Owner&#8217;s or authorized person&#8217;s name.<\/li>\n\n\n\n<li>Mobile number.<\/li>\n\n\n\n<li>Email address.<\/li>\n\n\n\n<li>Pharmacy address and delivery address.<\/li>\n\n\n\n<li>Drug License Number.<\/li>\n\n\n\n<li>GST Number.<\/li>\n\n\n\n<li>Username and password.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">B. Order and Transaction Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Medicines and products ordered.<\/li>\n\n\n\n<li>Product quantities.<\/li>\n\n\n\n<li>Order date and time.<\/li>\n\n\n\n<li>Product prices and discounts.<\/li>\n\n\n\n<li>Order history and status.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">C. Device and Technical Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Android device model.<\/li>\n\n\n\n<li>Operating system version.<\/li>\n\n\n\n<li>Application version.<\/li>\n\n\n\n<li>IP address and technical logs.<\/li>\n\n\n\n<li>Crash reports and diagnostic information.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">D. Camera and Gallery Information (If Applicable)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We use the medicine image search feature, the application may request access to your device camera or photo gallery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Images may be processed to extract medicine names, compositions, salts, or ingredients to find matching products in our catalogue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Images will not be used for unrelated purposes without your consent. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. How We Use Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use collected information for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creating and managing retailer accounts.<\/li>\n\n\n\n<li>Verifying pharmacy and retailer credentials.<\/li>\n\n\n\n<li>Providing secure login and authentication.<\/li>\n\n\n\n<li>Displaying medicine catalogues, stock availability, and pricing.<\/li>\n\n\n\n<li>Processing and managing medicine orders.<\/li>\n\n\n\n<li>Sharing order details with the distributor.<\/li>\n\n\n\n<li>Generating order summaries.<\/li>\n\n\n\n<li>Managing delivery and order fulfilment.<\/li>\n\n\n\n<li>Maintaining retailer transaction and order history.<\/li>\n\n\n\n<li>Providing customer support.<\/li>\n\n\n\n<li>Sending important order notifications and updates.<\/li>\n\n\n\n<li>Improving application performance and security.<\/li>\n\n\n\n<li>Preventing unauthorized access, fraud, and misuse.<\/li>\n\n\n\n<li>Meeting applicable legal and regulatory requirements.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Information Sharing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell or rent your personal information to third parties.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may share necessary information with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Distributor Administration:<\/strong> To verify retailer accounts, process orders, manage stock, and fulfil deliveries.<\/li>\n\n\n\n<li><strong>Delivery Partners:<\/strong> To deliver confirmed orders, where applicable.<\/li>\n\n\n\n<li><strong>Technology Service Providers:<\/strong> Hosting, database, authentication, notifications, and application maintenance providers.<\/li>\n\n\n\n<li><strong>Government and Regulatory Authorities:<\/strong> Where disclosure is required by applicable law or a valid legal request.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We share only the information reasonably necessary for the relevant purpose.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Data Storage and Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These measures may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Secure authentication.<\/li>\n\n\n\n<li>Encrypted communication using HTTPS.<\/li>\n\n\n\n<li>Access controls for distributor administrators.<\/li>\n\n\n\n<li>Secure database storage.<\/li>\n\n\n\n<li>Regular security monitoring and backups.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">However, no electronic transmission or storage system can be guaranteed to be completely secure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Data Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal and business information only for as long as necessary to provide our services and fulfil legitimate business, contractual, accounting, and legal requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Order records, orders, and transaction details may be retained for the periods required under applicable laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When information is no longer required, we will delete or anonymize it, subject to applicable legal retention obligations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Account Deletion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Retailers may request deletion of their application accounts by contacting us using the details provided below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Upon receiving a valid request, we will review and process the request in accordance with applicable laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certain records, including invoices, order histories, and transaction information, may need to be retained where required by law or for legitimate business purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Account deletion does not necessarily mean that all legally required transaction records will be immediately erased.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Permissions Used by the Application<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the features enabled in the application, we may request the following Android permissions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Internet:<\/strong> To connect to our server and access medicine catalogues.<\/li>\n\n\n\n<li><strong>Camera:<\/strong> To scan medicine packaging or search medicines using images.<\/li>\n\n\n\n<li><strong>Photos \/ Gallery:<\/strong> To select medicine images for image-based search.<\/li>\n\n\n\n<li><strong>Notifications:<\/strong> To send order confirmations, dispatch updates, and important announcements.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Permissions are requested only when required by the relevant application feature.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can manage application permissions through your Android device settings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Third-Party Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our application may use third-party services such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Firebase Authentication.<\/li>\n\n\n\n<li>Firebase Firestore or other database services.<\/li>\n\n\n\n<li>Firebase Cloud Messaging.<\/li>\n\n\n\n<li>Cloud hosting and storage providers.<\/li>\n\n\n\n<li>Payment gateways, if enabled.<\/li>\n\n\n\n<li>Analytics and crash-reporting services, if enabled.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These service providers may process information in accordance with their respective privacy policies and applicable contractual obligations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Children&#8217;s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our application is intended exclusively for authorized pharmacy retailers, medical stores, doctors and business users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is not designed for children under the age of 18.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not knowingly collect personal information directly from children.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Your Privacy Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Subject to applicable laws, you may have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Request access to your personal information.<\/li>\n\n\n\n<li>Request correction of inaccurate information.<\/li>\n\n\n\n<li>Request deletion of personal information.<\/li>\n\n\n\n<li>Withdraw consent where processing is based on consent.<\/li>\n\n\n\n<li>Raise concerns regarding the handling of your information.<\/li>\n\n\n\n<li>Contact us regarding privacy-related matters.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You may exercise these rights by contacting us using the details below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Changes to This Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time to reflect changes in our application, business operations, or applicable laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any updated version will be published on our website or within the application, together with the revised effective date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Contact Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions, complaints, or requests relating to this Privacy Policy, please contact us:<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 31 October 2026Last Updated: 31 October 2026 1. Introduction Welcome to MEDBIZ, operated by our clients or DISTRIBUTORS Our application is designed to provide a convenient online medicine ordering platform for registered pharmacy retailers and medical stores. This Privacy Policy explains how we collect, use, store, process, and protect your personal and business [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-46","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/medbizon.in\/index.php\/wp-json\/wp\/v2\/pages\/46","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medbizon.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medbizon.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medbizon.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medbizon.in\/index.php\/wp-json\/wp\/v2\/comments?post=46"}],"version-history":[{"count":4,"href":"https:\/\/medbizon.in\/index.php\/wp-json\/wp\/v2\/pages\/46\/revisions"}],"predecessor-version":[{"id":69,"href":"https:\/\/medbizon.in\/index.php\/wp-json\/wp\/v2\/pages\/46\/revisions\/69"}],"wp:attachment":[{"href":"https:\/\/medbizon.in\/index.php\/wp-json\/wp\/v2\/media?parent=46"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}